Returns
Option 1 – No Refunds/Exchanges
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at abilitytrading@eim.ae with details of the product and the defect. You can send the item you consider defective to :
# Ware House No 1, 18th B Street , Al Quoz 2 , Dubai , UAE
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within 7 Seven working days, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
Option 2 – Refunds Permitted
To follow-up on the status of your return, please contact us at abilitytrading@eim.ae
Exceptions
Shipping
To return the item you purchased, please mail it to: abilitytrading@eim.ae
# Ware House No 1, 18th B Street , Al Quoz 2 , Dubai , UAE
